I haven't had to have my ride worked on yet. (knock on wood) That amount of time sounds RIDICULOUS!!
Polaris has several distribution centers located in different states, so receiving repair/warranty parts usually takes 2 to 4 business days if it is in stock.From what ive experiances,most the dealers cary vdry few parts and they have to order them from ghe factofy. This is time consuming. Grrrrrrr
Mine either..i'd be lucky to get it back in 3 days after a service, hence why I now service it myself (and its much cheaper)! Took almost 3 weeks for one axle replacement. But again, our local dealership stocks very little inventory and stays busy around the clock..I don't think my dealer has every got mine back in under a week.