[jclintharris]

Does your dealer take forever to fix your ranger or is it just mine. Dropped my unit off with leaking water pump and rear seal 7 weeks ago Wednesday and it's still not fixed. This aggregates me to no end.

 

[Adam800le]

I haven't had to have my ride worked on yet. (knock on wood) That amount of time sounds RIDICULOUS!!

 

[Expat]

Dealer work will depend on how busy/backed up they are. If you are going to own these toys you are far better to get a shop manual and learn how to work on them yourself. If not be prepared to wait and pay a fortune.

 

[Expat]

You can always pick it up and take it somewhere else too. Is this warrenty work?

 

[4jfarmer]

From what ive experiances,most the dealers cary vdry few parts and they have to order them from ghe factofy. This is time consuming. Grrrrrrr

 

[DogRunner2]

7 weeks is BS. I would be wanting an explanation. They should have told you about that kind of wait time when you scheduled to take it in.

 

[commanderjjones]

My dealer has been awesome. The only 2 things they've had to d for me were done quick and painlessly. One was done the day I took it in and the other (front diff' replaced under warranty) took 3 days, but only because they had to wait on the diff' from Polaris.

 

[jclintharris]

Yes this is warranty work. Only reason it is there. I tried to get them to order parts and I would replace it myself. I had front diff replaced in PA in a week. You are correct about having parts on shelf as well. To me and my opinion doesn't mattter obviously, but if I sold them number of units this dealer does all jacked up and rigged out, I would have a stock pile of parts to fix and get them back on the road.

 

[Expat]

Well that is the world we live in nowadays. Almost no one stocks inventory anymore. My dealer was great for my warrenty work, replaced engine in 3 weeks, 2.5 wks of that was dealing with the warrenty department and waiting on the new engine to come in.

 

[Toxic-21]

From what ive experiances,most the dealers cary vdry few parts and they have to order them from ghe factofy. This is time consuming. Grrrrrrr

Polaris has several distribution centers located in different states, so receiving repair/warranty parts usually takes 2 to 4 business days if it is in stock.
When I order parts they are here in 2 days, my closest distribution center is in Dallas.

 

[HRTKD]

I don't think my dealer has every got mine back in under a week.

 

[QuackAttack]

I don't think my dealer has every got mine back in under a week.

Mine either..i'd be lucky to get it back in 3 days after a service, hence why I now service it myself (and its much cheaper)! Took almost 3 weeks for one axle replacement. But again, our local dealership stocks very little inventory and stays busy around the clock..