I purchased a 900 single cab roof, light bar mounts front and rear, and a wetsounds sound bar mount from www.Texas-outdoors.com
which is Owned by Nick Shycker of Garden Ridge, Tx. Nick Shycker, the owner, offered a discount if I were to pay with a check up front, of about 10%. I sent check, it was cashed the day it arrived, mind you. He quoted delivery to be 7-10 business days. A month went by and could not even get him to respond to phones calls, business and cell phone, emails, or texts to his cell phone which he did conduct some business by during the transaction. After exhausting all avenues to get in contact with him I receive a picture of my roof before 8:00 am on a Sunday. I tell him it is the wrong roof pictured because the light bar sizes were obviously incorrect. He apologizes and sends a picture promptly of what appears to be the correct roof.
Keep in mind this was on a Sunday. It took me over 2 weeks AFTER receiving the picture to get him to ship the roof. I had to get the police involved, threaten to sue him, the whole 9 yards to even once again get him to respond on why my roof had not shipped. By this time I have heard 20 different excuses. I had a huge red flag raised when I contacted the Garden Ridge police department (where his business is located) and I did not even have to tell them the business name, they guessed it after hearing 3-4 sentences of my troubles and how to handle it. If you question at all that he is scamming people, please contact the Garden Ridge police department by phone and ask. The Theft/Fraud department knows his business by name.
Nick Shycker finally gets the roof to a shipping company, which I paid shipping on top of my roof cost in the beginning. He also goes as far to offer a free light bar for my troubles. The shipping company delivers as they should, no damages done to the package, it was on a pallet and strapped down.
Once the roof shows up, issues:
-Light bar brackets are WAY off (Totals about 20” off)
-Sound bar mounts are WAY off (Roughly 10-15” off)
-Roof mount holes aren't even close (at least 1” off and not even symmetrical)
-Holes in the roof. The top flat metal has holes in it large enough water could more than drip through
-edges on the roof are exposed metal, not coated
-Coating looks like a two year did it with finger paint
-No mounting hardware
-Welds look like they were someones first attempt EVER
-My free light bar for my troubles was not included.
Too top it all off, Nick Shycker is no where to be found, will not return a phone call. Did respond to a text saying he would call me back, but has not done so. I expressed to him in the text all of the things that were wrong, he did not respond.
Anyone that thinks this might be a bad dealing or unfair review, email me. I can provide pictures, copies of texts, phone records, anything you want to prove this is SCAM! Please, do not let this guy have your business! I am also now learning his "Lifetime Warranty" is no good because he will not even answer a phone call or return one.
My main reason for writing this everwhere I can find is that people will do their research searching for a Ranger 900 roof or top and find that this is a company NOT to do business with. www.Texas-Outdoors.com
service is poor at BEST, their roof for a Polaris Ranger 900xp is not at all professional, and I want everyone to know this.
My name is Justin and my email if you would like any further contact or assist with this issue is [email protected]
. Nick Shycker is located in Garden Ridge Texas and unfortunately I am well over a day’s drive away or I would jump in my truck and return this roof to his business, which I have found out is his home address by the way. I even tried to write a review on www.Texas-outdoors.com
website and the reviews do not get put up, I am guessing they go through an email system for Nick Shycker to approve before they are put on the website. Needless to say, no good reviews. I will be contacting the local police to file a claim, the BBB in San Antonio/ Garden Ridge, and any other legal avenue I can pursue. His website also list two partner, Roberto Ramon and Cameron Mere, neither of which I have had any contact with or direct business by phone, email, or texts. I have found them by social media and sent them messages to see if they would like to respond or assist, but as of 2/13/15 at 6:30pm no response.
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